Level Up Your Game, Backed by Our Promise.

Precision control meets uncompromising technical support. We are here to safeguard your next-gen gaming experience every step of the way.

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Latency

High-Freq Competitive Sampling

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ULTRA DURABLE JOYSTICK

Stable & Wear-resistant Analog Sticks

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VIBRANT RGB LIGHTING

Customizable Color Light Effects

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24-HOUR SUPPORT REPLY

All messages answered within 24 hours

High-Quality Professional PS5 Gamepads

We manufacture high-precision joystick controllers. You can choose your preferred model and purchase it on Amazon, or submit a support ticket below.

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365-Day Official Replacement Warranty

Orders purchased from our official Amazon store enjoy a full year of free replacement for non-human damage, with no return shipping fees.

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Professional Calibration & Upgrade Support

We provide dedicated calibration and firmware upgrade service for your controller. Reach out to our support team for timely adjustments to keep your controller running smoothly with all PS5 system versions.

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High-precision Joystick

Our joysticks adopt upgraded high-quality internal construction to reduce wear during long gaming sessions, maintaining steady and consistent control over prolonged use.

Video Guides

Follow our technical videos to easily diagnose and troubleshoot any joystick, connection, or power errors.

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OFFICIAL GUIDE

Calibration Tutorial

Did this video resolve your issue?

📖 Video-Sync Text Troubleshooting Guide

Text Manual Included

Diagnostics & Video List

Still having issues?

You can submit an online request. Our support crew will personally assist you within 12 hours.

Frequently Asked Questions

We gathered over 80% of common sync, drift, and charging issues directly solved by factory engineers.

Can't find your answer?

Our dedicated support team is ready to assist you anytime.

Factory R&D Laboratory

Founded by Gamers in 2020. We back our performance with verified laboratory data and mechanical precision.

📈 Microswitch Tactile Force & Travel Curve

Verified Data

Vertical Tactile Force (g)

Travel Distance (mm)

NEXUS Optical Microswitches

Conventional Dome-pad Gamepad

LENISUOLE features imported Omron optical microswitches with a 0.2mm tactile response path, shortening input lag by 60% with a 10x longer cycle-life.

📶 Bluetooth Anti-Interference Signal Heatmap

EMI Chamber

Transmitter Center (0m) Packet Loss < 0.01% Edge Limit Distance (10m)

Embedded Dual-mode wireless chipset with customized high-gain PIFA antenna ensures zero input drop-offs, even in heavily saturated Wi-Fi environments.

🛠️ 1.5m Multi-angle Drop & Durability Test Simulation

Pass Grade AA

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1.5m Free Fall

360-degree complete rotation test

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-10℃ ~ 55℃ Temp Cycle

120-hour extreme endurance testing

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Corrosion Resisting Test

48h sweat & salt spray protection active

Need Support? We're Here to Help

The fastest way to reach our technical engineers is via direct email. Drop us a line, and we will get your issues resolved immediately!

Primary Contact Channel

Direct Email Support (Recommended)

Skip the long forms! If you have any inquiries, technical errors, or need a warranty replacement, simply contact us directly via email. We will assign a professional engineer to analyze your case and resolve it within 12 hours.

Official Support Address xcsjus@163.com

Email Our Support Team Directly

Clicking will safely open your native mail client (Mail, Outlook, or Gmail).

Business Hours: Mon - Fri: 09:00 - 18:00 (GMT+8) Strictly for warranty & technical troubleshooting

Alternative Channel

Submit a Ticket instead

If you prefer using our webform, fill out your details below.

Name *

Email Address *

Amazon Order ID *